To stay connected in the modern world people tend to recourse to online communication tools giving the most realistic feeling of presence such as video chats. If you are a devoted video chat user, you may have encountered several issues when setting up or starting a video call. Given the convenience and multifunctionality of online chats, people should have an opportunity to enjoy these without any technical impediments. In this article we will try to explain how.
Despite the advanced technology, people still do not use online conferencing and chatting that much. Even though things have changed a long time ago and it has never been so easy to start a video chat, different technological disruptions or inaccuracies may still prevent people from using online chats. Among such technical issues are inappropriate operations of camera, speakers, or microphone, as well as issues with network wires or wireless system.
Troubleshooting Technological Discrepancies in Video Calling
Imagine you are all excited to hop on a chat with grandma, but the quality of a video signal is poorer than desirable. The video is choppy, the audio echoes and cuts out, and you can barely see the person on the other end. Before you flip that table, here are a few things you can tweak to make sure you are getting the best quality possible.
Things to do before start a chat via video services:
- check your equipment: make sure microphone, speakers or headphones are plugged in and not muted;
- check your camera: make sure your camera is on, pointing towards you and there’s nothing obstructing it;
- make sure the calling app is updated: the latest version usually works the best. Developers improve the quality of chats with each new version, so if you are still running a copy you bought two years ago, you are probably going to get the same crappy quality you had some years ago;
- do not overload your Internet with other tasks: if you are downloading files, watching YouTube, or playing video games, that is less bandwidth chat app gets for itself;
- use wired Ethernet instead of Wifi: Wifi is okay, but you are much more likely to get lag and interference, which can make your signal choppy;
- adjust webcam settings: the majority of webcams will let you tweak the brightness, contrast, microphone volume, and other things within their settings which may significantly improve your video chat experience.
All in all, technology may behave unpredictably and unexpectedly. To get the best possible experience from any form of interactions with technology, always take your time to check and adjust the settings both of the laptop or computer and the additional equipment. By taking these simple basic steps when setting up a video call or chat, one may ensure he or she does not encounter any issues during calling.